The same engineers who built it answer the call.

What a support contract covers.

• Response time — an agreed window for critical issues, not a queue
• Remote & on-site — most issues resolved remotely; on-site dispatch when hardware is involved
• Preventive maintenance — firmware, backups and health checks before they become an outage
• Spare hardware — loan units for phones, terminals and readers so a fault means a swap, not a wait
• Moves, adds, changes — new starters, new branches, extra extensions and terminals handled under the contract
• ERP support — functional and technical support for Odoo, plus small enhancements without a new project